Guarantees
Love Heart Publishing Ltd unconditionally guarantees all the books purchased through this site. If you are not completely satisfied with your purchase, you may return it to us in its original condition within 30 days of your order for a complete refund. If the return is due to an error that we have made, we will gladly refund the both the original delivery charge and the cost of return postage.
If the item is damaged upon receipt or collection please advise us within 7 days. The time limit for return is still 30 days for your convenience.
Returns Procedures
All returns should be securely wrapped and sent, with the original packing slip and reason for the return, to the following addresses: Returns Department, Weston Hall Farmhouse, The Green, Weston on Trent, Derbyshire, DE72 2BJ, United Kingdom.
Order Progress
If your books have not arrived within seven to ten days, you can inquire into the status of your order by e-mail to loveheartpublishing.co.uk or by telephone to (44) (0)7973162721 .
Delivery Times
In the event of dispatched items being delayed or lost in the post we will offer to replace or refund:
21 days after dispatch if the item was sent 2nd class, UK Royal Mail
14 days after dispatch if the item was sent 1st class, UK Royal Mail
21 days after dispatch if the item was sent Airmail, EU and Europe
21 days after dispatch if the item was sent Airmail, North America
35 days after dispatch if the item was sent Airmail, Rest of the World
Responsibility for Local Taxes and Duties
When we ship books for delivery outside the United Kingdom, the recipient is liable for any local taxes or import duties that may be payable.
Security of Credit Card Payment Options
This site uses Paypal to help ensure the privacy of any information that you provide. However, the security of information and payments transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by users who transmit information by means of e-mail or other internet link shall be borne solely and exclusively by such user and in no event shall any such losses in whole or part by borne by Love Heart Publishing Ltd.
Disclaimer
To the fullest extent permitted at law, Love Heart Publishing Ltd publishes this Web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Love Heart Publishing Ltd does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Love Heart Publishing Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Love Heart Publishing Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Love Heart Publishing Ltd, its affiliates, directors, employees or other representatives.
Applicable Law/Courts of Jurisdiction
Contracts formed between Love Heart Publishing Ltd and users as a result of using this site shall be governed in all respects by English law and all such users hereby submit to the non-exclusive jurisdiction of the English courts.
Validity
Love Heart Publishing Ltd reserves the right to amend and/or extend these terms and conditions from time to time. The terms and conditions stipulated above are those currently applicable.
Love Heart Publishing Ltd
Weston Hall Farmhouse
The Green
Weston On Trent
Derbyshire DE72 2BJ
Company No. 6551823
Registered at:
Companies House
Cardiff
Data Protection
Love Heart Publishing Ltd undertake not to divulge to any third party any information concerning customers that would be in breach of the Data Protection Acts.
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